Terms of Service
Crisis resources: DBT Skills Coach is not a crisis service. If you are experiencing a mental health emergency, thoughts of suicide or self-harm, or any other urgent situation, please stop using this app and immediately call or text 988 (Suicide & Crisis Lifeline, available 24/7), call 911, or go to your nearest emergency room.
1. About DBT Skills Coach
DBT Skills Coach ("the Service," "we," "us," or "our") is an AI-powered tool designed to help individuals learn about and practice Dialectical Behavior Therapy (DBT) skills. The Service is operated by DBT Skills Coach and is accessible at dbtskills.coach.
By creating an account or using the Service in any way, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
2. Not a Medical or Mental Health Service
DBT Skills Coach is an educational and skills practice tool only. It is not a medical service, mental health treatment, crisis intervention service, or substitute for professional care of any kind. Specifically:
- The Service does not provide therapy, counseling, psychiatric treatment, or clinical services of any kind.
- The AI coach is not a licensed therapist, psychologist, psychiatrist, social worker, or any other mental health professional.
- Nothing in the Service constitutes a therapeutic relationship, doctor-patient relationship, or any other professional relationship.
- The Service is intended solely for learning about and practicing DBT skills in a non-clinical setting.
- The Service is not appropriate for individuals in acute mental health crisis.
If you are experiencing a mental health emergency, thoughts of suicide or self-harm, or any other crisis, do not rely on this Service. Call or text 988, call 911, or go to your nearest emergency room immediately.
3. No Warranty & Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We make no representations or warranties regarding the accuracy, completeness, reliability, suitability, or availability of the Service or its content.
To the fullest extent permitted by applicable law, DBT Skills Coach, its operators, employees, and affiliates shall not be liable for:
- Any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Service.
- Any mental health outcomes, adverse reactions, or harm resulting from reliance on content provided by the Service.
- Any decisions made based on information or suggestions provided by the AI coach.
- Any failure to seek professional mental health treatment as a result of using the Service.
- Any crisis situation that arises during or after use of the Service.
You use the Service entirely at your own risk. DBT Skills Coach strongly encourages all users to work with a qualified mental health professional alongside any skill practice done through the Service.
4. Eligibility
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 or older. If you are under 18, you may not use the Service.
5. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at contact@dbtskills.coach of any unauthorized use of your account.
6. Acceptable Use
You agree not to use the Service to:
- Attempt to impersonate another person or entity.
- Engage in any conduct that is abusive, harassing, or harmful.
- Attempt to circumvent or reverse-engineer any security or access controls.
- Use the Service for any unlawful purpose.
- Attempt to use the Service as a substitute for emergency mental health care.
7. Subscriptions & Billing
DBT Skills Coach offers a free trial period of 7 days. After your trial ends, continued access to the Service requires a paid subscription at the current rate of $9.99 per month. Payment is processed securely by Stripe. We do not store your payment details — all payment information is handled directly by Stripe.
By subscribing, you authorize recurring monthly charges to your chosen payment method (card, Cash App Pay, or bank) until you cancel. You will not be charged until your free trial period ends.
Cancellation. You may cancel your subscription at any time through the billing portal within the app. When you cancel, you will retain access to the Service until the end of your current billing period. No further charges will be made after cancellation. You may cancel during your free trial at no cost.
Refunds. Subscription payments are non-refundable. If you believe you were charged in error, please contact us at contact@dbtskills.coach.
We reserve the right to change subscription pricing at any time. If pricing changes, we will notify existing subscribers before the change takes effect. Continued use of the Service after a pricing change constitutes acceptance of the new pricing.
8. Conversation Sharing
The Service provides an optional feature that allows you to generate a shareable link for the purpose of sharing with a therapist or mental health provider. You may choose to share a single chat session or all of your chat sessions. By enabling this feature, you consent to the shared conversations being accessible to anyone who holds the link. You may revoke access at any time by disabling sharing or rotating your link within the app.
9. Modifications to the Service and Terms
We reserve the right to modify or discontinue the Service at any time without notice. We may also update these Terms of Service from time to time. Continued use of the Service after any changes constitutes acceptance of the new terms. The "last updated" date at the top of this page will reflect the most recent revision.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.
11. Contact
If you have any questions about these Terms, please contact us at contact@dbtskills.coach.
Privacy Policy
DBT Skills Coach ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
1. Information We Collect
Account information. When you create an account, we collect your email address and a hashed password. This information is managed securely through Supabase, our authentication provider.
Conversation history. Messages you send to the AI coach and the responses you receive are stored in our database and associated with your account. This allows your conversation history to persist across sessions. Your conversation history is retained until you explicitly clear it using the "Clear History" button in the app, at which point it is permanently deleted from our systems.
Payment information. If you subscribe, payment is processed by Stripe. We do not receive or store your full card number, bank account details, or Cash App Pay credentials. Stripe provides us with limited information such as your payment method type, the last four digits of your card (if applicable), and billing status. For details on how Stripe handles your payment data, see Stripe's Privacy Policy.
Shared conversations. If you choose to enable the "Share with Therapist" feature, you may share a single chat session or all of your chat sessions. Shared conversations become accessible to anyone who holds your unique share link. Sharing is entirely opt-in and can be disabled or the link rotated at any time from within the app.
Analytics. We use Umami for basic, privacy-friendly website analytics. Umami does not use cookies, does not collect personally identifiable information, and does not track users across websites. The data collected includes page views and general usage patterns (e.g. which pages are visited and from which country). No individual user is identified or profiled.
Security & bot protection. To protect our sign-in, sign-up, and password-reset forms from automated abuse, we use Cloudflare Turnstile. To tell humans apart from bots, Turnstile may process technical information such as your IP address, browser and device characteristics, and interaction signals. This is handled by Cloudflare on our behalf and is not used for advertising or cross-site tracking. For details, see Cloudflare's Turnstile Privacy Addendum.
2. Cookies & Local Storage
We use a single session cookie to keep you logged in to your account. This cookie is set by Supabase (our authentication provider) when you sign in and is required for the app to function. It is a secure, HTTP-only cookie and does not contain any personal information beyond an encrypted session token. It expires when you log out or after your session naturally expires.
We do not use advertising cookies, tracking cookies, or any third-party cookies beyond what is required for authentication.
3. How We Use Your Information
We use the information we collect solely to:
- Authenticate you and maintain your account.
- Process subscription payments and manage your billing status.
- Store and display your conversation history within the app.
- Enable the optional therapist sharing feature if you choose to use it.
- Understand general usage patterns through anonymous analytics.
- Respond to support requests you send to us.
We do not sell, rent, or share your personal information or conversation history with any third party for marketing or advertising purposes.
4. Data Retention
Your account information is retained for as long as your account is active. Your conversation history is retained until you clear it or delete your account. If you would like your account and all associated data permanently deleted, please contact us at contact@dbtskills.coach and we will process the request promptly.
5. Third-Party Services
The Service uses the following third-party services, each with their own privacy practices:
- Supabase — authentication and database hosting. Privacy Policy
- Anthropic — the AI model that powers the coaching responses. Messages are sent to Anthropic's API for processing. Privacy Policy
- Stripe — payment processing for subscriptions. Privacy Policy
- Umami — privacy-friendly analytics. No personal data is collected. Privacy Policy
- Cloudflare Turnstile — bot protection on authentication forms. Turnstile Privacy Addendum
6. Security
We take reasonable technical measures to protect your information, including encrypted connections (HTTPS), secure authentication tokens, and access controls on our database. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the Service after updates constitutes acceptance of the revised policy.
9. Contact
If you have any questions about this Privacy Policy or your data, please contact us at contact@dbtskills.coach.